Skip to main content

Guide for new users of the library: Printing, copying, scanning

A guide to the libraries.

recharge your student card

Student IT Help

IT support is available from the IT Help Desk and the Library.

IT Help Desk details



Phone: 9286 9465
Hours: Mon - Fri: 8:00 AM - 6:00 PM (excluding public holidays)
Box Hill: Building E4, level 1
City/CAE: Room B.440
Lilydale Lakeside: Room LB.207

They can help with:

  • general IT enquiries
  • student email accounts
  • log in problems
  • Wi-Fi connections
  • printing enquiries

Library help

Library staff are available to assist with:

  • logging onto library computers
  • printing
  • photocopying and scanning
  • adding credit to your student card
  • logging onto the wireless network
  • accessing library databases

How to book computer use

You can generally walk in and use any free computer.

Bookings can be made through the link below:

PC Bookings (Pharos)

Computers and Wi-Fi


Student PCs are available at all libraries.

You can use the Library computers for access to the Internet (including email), scanning, and course-related software.

There are AutoCAD PCs at Elgar and City Libraries.

Log on to Library PCs with your normal student login.

Please note: The student computers do not automatically save copies of your work. Make sure you save your work regularly.


Wireless internet access is available for your laptops, phones, and other devices.

Information about connecting is available at the Library, or can be found on the Student Wireless Network page on StudentWeb.

Printing & Copying

Print, Copy & Scan

Services available at each Campus Library.

  • Black and white printing
  • Black and white photocopying
  • Colour printing
  • Colour photocopying
  • Auto-feed tray (simplifies copying multiple page documents through the photocopier)
  • A4 and A3 sizes
  • Single and double sided options

You can also:

Print & Copy Prices

Student ID cards are used to pay for printing and copying. Add credit to your card using the EFTPOS kiosk in the Library, or via the BEARS Portal.



Black & White - single sided

10 cents


Black & White - duplex

20 cents

40 cents

Colour - single sided

80 cents


Colour - duplex



New in the library

© Box Hill Institute RTO: 4687 CRICOS: 02411J