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Hospitality Management : Referencing

An introductory guide to resources on BHM12 Bachelor of Hospitality Management.

Referencing for Assignments

Most assignments require you to list the resources you have used to gather information. Listing resources correctly is called referencing, citing (citation) or compiling a bibliography. The most common style used at Box Hill Institute is the Harvard Referencing Style. However, it is best to ask your teacher or teaching centre which style they prefer.

Referencing usually involves two elements: something in the main text indicating where a quote or idea has come from, and a list of all resources used at the end of the assignment.

Assignments will often require you to use a combination of books, videos, DVDs, websites, magazines or periodicals, articles from databases, newspapers and other resources. Every item used, regardless of format, must be acknowledged.

Video or DVD

Title in italics, Year [videorecording or DVD], Publisher’s name, Place of publication.

Example:

Upselling products and services in tourism and hospitality, 2008 [DVD], Video Education Australasia, Bendigo, Vic.

How to do the list at the end

List items alphabetically, with a space between each item.

In general, the type of information, and the order that it is presented in is as follows: author - date- title of work - publishing details. However, the exact format depends on the type of resource. The boxes below explain the format for some of the most common resource types.

Books

Single Author

Surname, Initials. Year, Title in italics, Edition (if not the first), Publisher’s name, Place of publication.

Example:

Morrit, R.M. 2007, Segmentation strategies for hospitality managers: target marketing for competitive advantage, Haworth Press, New York.

Two authors

Surname, Initials & Surname, Initials. Year, Title in italics, Edition (if not the first), Publisher’s name, Place of publication.

Example:

Feinstein, A. H. & Stefanelli, J. M. 2008, Purchasing: selections and procurement for the hospitality industry, 7th edn, John Wiley & Sons, Inc., Hoboken, N.J.

Edited book

Surname, Initials. (ed.) Year, Title in italics, Edition (if not the first), Publisher’s name, Place of publication.

Example:

Jones, P. (ed.) 2002, Introduction to hospitality operations: an indispensable guide to the industry, 2nd edn, Continuum, London.

Chapter of an edited book

Surname, Initials. (of the author of the chapter) Year, ‘Chapter title’, in Book title, Edition (if not the first), Editor, Publisher, Place of publication, pp.

Example:

Kiffin-Petersen, S. 2006, 'Individual differences in personality, values and attitudes', in P. Murray, D. Poole, & G. Jones (eds.) Contemporary issues in management and organisational behaviour, Thomson Learning, South Melbourne, Vic.

Why reference?

Failing to reference the resources you have used to complete an assignment can get you into trouble with your teacher, your teaching centre and the law. Claiming the work of others as your own (by quoting from books, websites or other sources without acknowledging them through a reference list) is a breach of copyright law called plagiarism. Referencing correctly is a way of showing your teacher what is your work and what is supporting material drawn from another source.

Citations

How to refer to something while you’re writing

Work the author’s surname or organisation’s name, the year of publication and the page number into the paragraph you are writing. The purpose is to give basic details so your reader can get more information from the list at the end.

Example 1: It has been proven that mice have four legs (Jones, 1999, p12)

Example 2: Jones (1999, p12) has proven that mice have four legs.

Example 3: In his 1999 text, Jones states that mice have four legs (p12.)

Note that page numbers are only necessary for in text citations when direct quotes or precise information are used.

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