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Hospitality Management : Management
An introductory guide to resources on BHM01 Bachelor of Hospitality Management.
This edition helps you, as a future manager, find leading-edge solutions to significant problems -- whether everyday challenges or once-in-a-lifetime crises.
This market-leading textbook provides students with rigorous information while balancing the key topics with a practical approach, through real-life case studies.
In this book, the case is made for visual management as a method of communications, planning, learning and reporting that connects the organisation in a single, meaningful and seamless way.
With the world in crisis, organisations are switching their key focus from product and sales to their people and mindset. Emotional intelligence is the ability to identify and manage one's personal emotions and the emotions of others.