Hospitality Management : Communication

Helps learners to develop competency in a broad range of communication skills essential in the 21st-century workplace.

Strategic communication methods that support the development of ethical and effective managers at all levels of business.

Demonstrates why different writing approaches are necessary for specific public relations tools and explains the practical aspects of writing for them.

How to Present reveals how you can be a confident, clear and influential presenter every time.

An introduction to professional writing for different media, which synthesises methods and ideas developed in public relations, management and marketing.

Set yourself apart in the business world with these useful phrases, expressions and idioms.

* exercises allowing learners to speak about their own companies
* intercultural reading texts with helpful tips for doing business around the world

Writing, speaking, and communicating at work can be daunting tasks. This book will help you better understand and confidently apply these skills in an approachable way.

An easy-to-follow guide on how to write with confidence, whether or not English is your first language.

Immediately practical guide to better business writing designed to help you develop a clear, direct, natural communication style.

Learn how to build stronger relationships and advance your career by mastering the art of effective communication.

Shows you, from the ground up, how to create persuasive messages with the right content and language every time―messages your readers will understand.

Most of us want to choose inclusive, respectful, and empowering language. But language--and how we use it--continually evolves, along with cultural norms.

In Powerfully Likeable, Mason explains that being influential and well-liked is not an either/or proposition.

This book offers an extensive toolbox of the most effective instruments for communicating social, environmental, and ethical business to a variety of stakeholders.

How Organisations Connect draws on the expertise of observers from a range of disciplines to offer valuable insights into what makes partnerships work.

This introductory text explores the socio-cultural surround in which interpersonal communication takes place, and considers the interface between interpersonal and mass communication.

This book offers practical advice and solutions for anyone involved in the PR function, as well as a full breakdown on the individual skills required in briefing, writing and presenting. The book covers the role and importance of PR and communications in organisations, key theories for PR, skills and disciplines.

The ability to communicate clearly in business situations is crucial to anyone who wants to advance their career. Written by Martin Manser, a leading experts on business communcation, this book quickly teaches you the insider secrets.

Supercommunicator explains how to distill details and data into big ideas, deliver meaning to audiences, use storytelling to captivate and educate, humanise content to make complicated ideas more tangible.

This handy guide to excellent business communication is perfect for anyone, whether preparing for a career, launching a career.

In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers.

Packed with practical advice for both mental anguish and content creation, this book approaches public speaking holistically to arm you with real skills for success: Build confidence, reduce fear, and develop the right mindset.

This book explores the value of transcending longstanding divides between symbolic and material factors in studies of working and organising.

Describes seven elements that characterize well-functioning communication climates before exploring the concept of communication ethics.